Assumes 100% responsibility for quality guests'experience.
Welcome and greet guests within two minutes of being seated.
Informs guests of specials and menu changes.
Offers specific beverage, appetizer, entrée, and dessert recommendations either upon request or you genuinely feel your guests will enjoy.
Answer questions about our food, beverages and other restaurant functions and services.
Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table.
Deliver food and beverages from kitchen and bar to guests in a timely matter.
Clean and prepare the table for the arrival of menu items.
Perform side work during each shift as required by service station assignment.
Complete opening and closing checklists.
Maintain clean and stocked service and dining areas.
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service.
Respond promptly and courteously to any requests.
Provide proactive beverage refills
Prepare final bill, present check to guest, accept payment, and process through the POS system.
Be ready and willing to assist fellow servers before they ask.
Thank guests for their visit and invite them to return.
Attends all scheduled employee meetings and brings suggestions for improvement.
Notify manager-on-duty any time a guest is not 100% satisfied with their experience
Performs other duties as assigned by a supervisor.